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Hotel Policies

Please read carefully our Hotel Policies

ARRIVAL AND DEPARTURE 

  • Check-In from 14:00 (2 pm)
  • Check-Out 12:00 (noon)

 

SMOKING  
It is forbidden to smoke in all rooms and common areas. It is possible, though, to smoke in the terrace outside our “Terra” Restaurant. In case a guest will smoke inside the room, a USD 250 “cleaning fee” will be charged.

 

INTERNET  
A complimentary Wi-Fi internet connection is available for the guests, in all rooms and common areas. To activate the connection, it’s necessary to enter the access code that is provided to all guests at the time of check-in time

 

IN ROOM 

  • According to the current fire safety laws, it is strictly forbidden the use of burner stoves, free flames or candles
  • All rooms are equipped with a safe at guests’ disposal.

 

PARKING  
You can leave your car in any of the 6 level of parking provided in the Building “Multicine”, you will receive a ticket upon entering the building, this must be shown to the Reception Team so they can provide the ticket to get out of the Parking lot.

 

PETS  
Pets are not allowed

 

LOST & FOUND  
The hotel has a Lost & Found service for its guests. Please contact the Front Desk by phone at +59122148393 or via email at [email protected]

 

 

ACCESS  
Access to the rooms and the floors of the hotel is allowed only to guests that have been registered at the Reception.